How to Help in the Heat of the Moment

April 23, 2025

Witnessing a child hit in the office isn't an easy moment. Especially for parents who feel pressure in front of you.

When you see a child out of control, try this:

  1. Talk directly to the child and name how you think they are feeling - for example, frustrated, tired, or scared.
  2. Suggest something else they can do when they feel that way - for example, "if you feel scared, you can sit on mommy's lap or you can ask for a hug."
  3. Remind the caregiver that hitting is about impulse control at these young ages, and that they should provide support and alternative communication tools for toddlers instead of punishments.
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